Privacy Policy

Last updated: August 28, 2026

Greater Albuquerque Habitat for Humanity (“GAHH,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit habitatabqrr.org, submit a website form, make a donation, apply for a program, register to volunteer, or otherwise interact with us online.

Our website uses the Complianz cookie and consent management system. Additional information about the cookies and similar technologies used on this website may be available through our cookie banner and Cookie Policy.

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact information, such as your name, email address, telephone number, and mailing address.
Information submitted through contact, donation, volunteer, program, ReStore, newsletter, event, or other website forms.
Donation and transaction information. Payment-card information may be collected and processed directly by our third-party payment processors rather than stored by GAHH.
Information you provide when applying for housing, repair, volunteer, employment, or other programs.
Communications and correspondence you send to us.
Technical information collected automatically, such as your IP address, browser type, device type, operating system, referring pages, pages visited, and approximate location.
Cookie, analytics, and similar technology data, subject to your consent choices where required.

Please do not submit sensitive personal information through a general contact form unless we specifically request it through an appropriate application or secure process.

2. Cookies and Consent

We use cookies and similar technologies to operate the website, understand how it is used, remember preferences, and support embedded or third-party services.

Our Complianz-managed cookie banner allows visitors to accept or decline non-essential cookies. You can review or change your consent selections through the cookie settings available on our website.

Strictly necessary cookies may operate without consent when they are required for core website functionality. For more information, please review our Cookie Policy or cookie settings panel.

3. How We Use Information

We may use collected information to:

Respond to inquiries and requests.
Process donations and provide donation acknowledgments or receipts.
Administer volunteer registration and opportunities.
Evaluate and administer housing, repair, and other program inquiries or applications.
Coordinate ReStore donations, pickups, purchases, and related communications.
Register participants for events or activities.
Send newsletters, fundraising appeals, or other marketing communications when permitted or when you have opted in.
Operate, secure, maintain, and improve our website and services.
Maintain records and meet financial, tax, reporting, legal, and regulatory obligations.
Detect or prevent fraud, abuse, security incidents, and unlawful activity.

4. Email and SMS Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages. We may continue sending non-marketing communications related to donations, registrations, applications, transactions, or requests you initiated.

Where SMS or text messaging is offered, you may receive service-related or promotional messages only as described when you provide your number and consent.

Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent to receive marketing text messages is not a condition of making a donation or receiving services.

5. How We Share Information

We do not sell your personal information.

We may disclose information to:

Website hosting, maintenance, security, analytics, email, form, donation, payment, volunteer-management, and other service providers working on our behalf.
Professional advisers, auditors, insurers, and financial institutions when reasonably necessary.
Government agencies, regulators, courts, or law-enforcement authorities when required by law or necessary to protect legal rights and safety.
A successor organization in connection with a merger, reorganization, or transfer of operations, subject to applicable law.
Other parties when you direct us to share the information or provide consent.

Third-party services may process information under their own privacy policies and terms.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy and to meet financial, tax, grant, reporting, contractual, legal, and regulatory obligations.

Retention periods may differ based on the nature of the information and the program or transaction involved.

8. Your Choices and Rights

Depending on applicable law and the nature of your relationship with us, you may request that we:

Provide access to personal information we maintain about you.
Correct inaccurate or incomplete information.
Delete information that we are not legally required or otherwise permitted to retain.
Withdraw or update marketing consent.
Review or change your cookie-consent preferences.

We may need to verify your identity before completing a request. Certain requests may be limited where retaining information is necessary for legal, security, contractual, or recordkeeping purposes.

9. Children’s Privacy

Our general website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.

Some volunteer or community programs may involve minors. Information for those programs should be submitted only through the designated process and with the involvement and authorization of a parent or legal guardian where required.

10. External Links and Embedded Services

Our website may link to or embed services operated by third parties, including donation, payment, mapping, video, social-media, volunteer-registration, and accessibility providers.

We are not responsible for the privacy, security, accessibility, or content practices of third-party websites or services. Please review their applicable policies before providing information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method.

12. Contact Us

For privacy-related questions or requests, contact:

Greater Albuquerque Habitat for Humanity
4900 Menaul Blvd. NE
Albuquerque, NM 87110
Email: [email protected]
Phone: (505) 265-0057
Website: habitatabqrr.org

Accessibility Statement

Last updated: August 28, 2026

Greater Albuquerque Habitat for Humanity is committed to providing a website that is accessible to the broadest possible audience, including people with disabilities.

We work to improve the usability and accessibility of our website and aim to follow generally recognized accessibility practices. Our website also provides the UserWay Accessibility Widget, which offers optional tools such as:

Keyboard-navigation assistance.
Text-size adjustments.
Contrast and color adjustments.
Readability and highlighting tools.
Screen-reader-related enhancements.

The availability of an accessibility widget does not guarantee that every page or third-party service will meet every accessibility standard. Some content, documents, embedded services, or older materials may not yet be fully accessible.

If you have difficulty accessing any part of our website, need information in an alternative format, or would like to report an accessibility barrier, please contact us:

Greater Albuquerque Habitat for Humanity
Email: [email protected]
Phone: (505) 265-0057

When contacting us, please describe the page or content involved and the assistive technology or browser you were using, if applicable. We will make reasonable efforts to provide the information or assistance you need and address accessibility barriers.